Elysia Victorian Choker

1. Tarnish Prevention for Silver Jewelry: Silver jewelry, while exquisite, can tarnish over time. To minimize tarnishing, store your silver pieces in a cool, dry place and avoid exposure to moisture and direct sunlight
2. Gentle Handling of Soft Metals: Soft metals, known for their malleability and intricate designs, require careful handling. Avoid excessive force or pressure, as this may cause the metal to become uneven. Treat your delicate pieces with care to maintain their original form and detailing.
3. Avoid Chemical Exposure: Refrain from exposing your jewelry to harsh chemicals, perfumes, or household cleaning agents, as these can accelerate tarnishing and damage the metal's finish
4. Regular Cleaning Routine: Incorporate a regular cleaning routine to keep your jewelry looking its best. Use a mild jewelry cleaner or a mixture of gentle soap and warm water. Gently scrub with a soft brush to remove any dirt or residue
5. Avoid Direct Contact with Sweat: Prolonged contact with sweat can contribute to tarnishing and affect the appearance of your jewelry. Remove your pieces before engaging in strenuous activities or exercising to preserve their quality
6. Storage Tips: Do not store your jewelry in a velvet box, as velvet can attract moisture. Instead, opt for storage in plastic or cotton-padded baskets to maintain a dry and protected environment
7. Keep Away from Water: Water exposure can harm the integrity of your jewelry. Avoid wearing your pieces while swimming, bathing, or engaging in activities involving water to ensure their longevity and luster.                                                                              

Remember, each piece of Karnika Jewelry is crafted with precision and care. Following these guidelines will help you enjoy your jewelry for years to come

Welcome to Karnika Jewels!🎉

At Karnika, we strive to ensure your satisfaction with our products. Our Return and Exchange Policy is designed to address any concerns you may have, particularly in the case of damaged items.

🛍️ Eligibility for Returns: Returns are applicable only in the case of damaged products. If you receive a damaged item, please follow the procedure outlined below.

📧 Procedure:

Contact Support: Reach out to our dedicated support team with proof of a package opening video. You can send this video to our support email at karnika3378@gmail.com on the same day of the delievery otherwise it wont be considered.

Shipping Address: After contacting our support team, please send the damaged product to our store address: PBN Square, Rd Number 36, Venkatagiri, Jubilee Hills, Hyderabad, Telangana 500033.

📦 Product Analysis: Once we receive the damaged product, our team will conduct a thorough analysis. This process aims to verify the damage and ensure it meets our criteria for returns.

✅ Verification Checks: If the product passes our verification checks, we will initiate the exchange process promptly.

🔄 Exchange Process:

Timeframe: The exchange process will be completed within 2-3 working days (if the product is in stock).

Address: The exchanged product will be sent to the same address from which the damaged item was returned.

🌐 Eligibility for International Returns: International returns are accepted only in the case of damaged products. If you receive a damaged item, please follow the procedure outlined below.

📧 Procedure:

Contact Support: In the event of a damaged product, international customers are required to inform our customer support team immediately. Please reach out to us via WhatsApp at (+91) 77028 80086.

Return Shipping: After contacting support, please send the damaged product back to us promptly. The return address for international shipments is provided by our support team upon notification.

🕒 Exchange Process: Once we receive the damaged product from your side, we will initiate the exchange process.

Stock Availability: If the replacement product is in stock, we will dispatch it within 2-3 working days.

Delayed Exchange: In the event that the replacement product is currently out of stock, the exchange process may experience delays. Our customer support team will keep you informed about the expected timeframe.

Our commitment is to resolve issues efficiently and provide international customers with a positive shopping experience. For any questions or assistance, please feel free to contact our customer support team. We appreciate your understanding and cooperation.

Our goal is to provide you with a hassle-free experience, addressing any issues you may encounter. If you have any questions or require further assistance, feel free to contact our support team. We appreciate your understanding and cooperation.

Thank you for choosing Karnika. We look forward to serving you with the highest standards of quality and service.